• Banjo may provide Quotes in writing or by phone, email or fax. If a Quote given by phone is confirmed by Banjo in writing or by email or fax, the price in Banjo’s written confirmation, email or fax shall be deemed to be the quoted price.
• Quotes are non-binding and may be withdrawn or revised by Banjo at any time prior to acceptance of an Order by Banjo.

• The minimum amount for all Orders is US $250.00 net.
• For products sold in lot quantities, Orders must be for full lot quantities. Banjo will enforce lot quantities and require Orders to be changed to reflect the appropriate quantity prior to Order acceptance.
• There is a special handling fee on orders requesting drop shipment. The special handling fee is 10% of the total value of the order exclusive of charges for freight, insurance, sales taxes, duties, customs broker fees, and other similar taxes and charges.
• Orders may be submitted in writing via email or EDI.
  
  • Email Orders: banjoorders@idexcorp.com
• All Orders are subject to acceptance by Banjo. Banjo may confirm acceptance of an Order in writing, email or EDI. Entry of an Order or shipment of the products ordered shall also constitute acceptance of an Order.
• Customer must notify Banjo, at time of Order submission, if Order must be expedited and a specific shipping method is required including specifying the designated carrier.
• No terms or conditions set forth in or referenced on Customer’s Order form that conflict with, are in addition to or are different from these Terms and Conditions shall apply to any Order or be binding on Banjo.
• No Order accepted by Banjo may be cancelled or changed by Customer without Banjo’s consent. Banjo will charge a fee, equal to 10% of the value of the Order, for order changes or cancellations that are in picking status.
• Lead-times are determined from the date an Order is entered. Banjo will enter orders within one business day of receipt to help expedite lead-times and clarify lead-time estimates.
• Shipment dates provided by Banjo are estimates only, and Banjo will have no liability if it fails to ship products on the expected shipment date, whether or not the expected shipment date is within the typical shipping period.
• Unless an Order clearly requests expedited shipping, the Order will be treated as a routine Order. Customer must notify Banjo, at time of Order submission, if Order must be expedited and what shipping method is required including specifying the designated carrier. Same day or next working day shipment is generally not available for large order quantities and made to order, special construction, custom and, special order Products. Banjo shall have no liability if it is unable to provide expedited shipping for an Order. Expedited Orders have a 10 line item maximum.
• All line items must use Banjo part numbers. Banjo will disregard any line item that does not reference a valid, active Banjo part number.
• All Orders and terms of payment are subject to Banjo credit approval.

• The terms in this section (INTERNATIONAL ORDERS AND SHIPMENTS) apply to orders and shipments from Banjo’s Crawfordsville, Indiana facility to international locations.
• If Customer uses a freight forwarder or specifies that an Order is will-call, Customer will have 72 hours, after Banjo has advised Customer an Order is complete and ready for shipment, to ship from Banjo’s facility. If an Order has not left Banjo’s facility within this 72-hour period, Banjo will schedule the freight at the customer's expense. Banjo will make every effort to ensure competitive lead times and costs.
• Once a confirmed order confirmation is received, purchase order add-ons and/or deletions will not be allowed 5 Business Days after original order date.

• Banjo's standard lead-times can vary based on market seasonality, spike order volumes, and other factors. Lead-times are determined from the date an Order is entered. Additionally, to help communicate product availability, for each part number, Banjo designates part lead-times as "Standard" or "Non-standard," shown as "S" or "N" in this book. Items marked as "Non-standard" will incur longer lead-times. If you have any questions regarding lead-times, please contact Banjo Customer Service.
• Once a confirmed order confirmation is received, purchase order add-ons and/or deletions will not be allowed 5 Business Days after original order date.

• Price shall be the price quoted by Banjo or, if no price is quoted, the price listed in Banjo’s published price list in effect at the time of Order entry, plus, in each case, any applicable surcharges.
• Banjo may change list prices for products at any time without notice.
• Prices are per item. In the case of products ordered in bag or box quantities, the price for the bag or box is the per item price multiplied by the number of items in the bag or box.
• Banjo may increase prices or impose surcharges to pass through increases in Banjo’s costs or otherwise after a price is quoted. In addition, prices may be increased and surcharges may be imposed if Customer requests changes in shipping dates, quantities or specifications or otherwise modifies an Order.
• All prices are net prices to Banjo and are exclusive of freight, insurance, sales taxes, duties, customs broker fees, and other similar taxes and charges. All such items shall be the sole responsibility of Customer and, to the extent paid by Banjo, may be invoiced to Customer by Banjo.
• All prices are in United States Dollars and FCA (Incoterms 2010) origin (Banjo’s Crawfordsville, Indiana facility).

• All products will be shipped from Banjo’s Crawfordsville, Indiana facility.
• Title to product passes to Customer and all risk of loss and damage to product shall pass to Customer immediately upon shipment, and Customer shall look solely to the carrier for any loss or damage during shipment.
• Orders shipped using UPS will be freight prepaid and add. &; all other Orders will be shipped freight collect.
• When there are multiple shipments against the same Order, each shipment will be treated as a separate Order for freight terms.
• If Customer uses a freight forwarder or specifies that an Order is “will-call”, Customer will have 48 hours, after Banjo has advised Customer an Order is complete and ready for pick up, to ship from Banjo’s facility. If an Order has not left Banjo’s facility within this 48-hour period, Customer will be charged 1% of the shipment invoice value for each additional 24-hour period that the shipment remains at the facility. Banjo may also place the shipment in public storage at Customer’s expense and without liability to Banjo.

• With credit approval, payment term will be 1% 15, Net 30 days from date of invoice. Payment date is the date funds are received and acknowledged by Banjo.
• Without credit approval, payment is required when Order is placed. 1% discount is not applicable when payment is required upon Order placement.
• Amounts not paid within terms are subject to a 1.5% per month service charge or the maximum rate permitted by applicable law, whichever is less.
• Banjo retains and is granted a first lien and security interest in all products and proceeds to secure payment of the price and other amounts payable to it in connection with an Order. In the event Customer fails to pay any amount within terms, Banjo may exercise any and all rights granted to a secured creditor under the Uniform Commercial Code and other applicable law. Customer authorizes Banjo to file and sign in its name all such UCC statements and other documents that Banjo deems necessary or appropriate to evidence and enforce its first lien and security interest in products and proceeds.
• Banjo shall have the right to set off and deduct amounts due to Banjo and its affiliated companies from Customer and its affiliated companies against amounts due to Customer and its affiliated companies in connection with returns or otherwise.
• All payments must be made in US Dollars.
• Other payment terms may apply at Banjo’s discretion.

Performance specifications for Banjo products are determined under controlled laboratory conditions and according to specific test requirements. The results of these tests are not intended to define the performance of any Banjo product under actual conditions or specific applications. Banjo does not warrant the fitness or suitability of any Banjo or other product for any purpose or application, and Customer will have sole responsibility and liability for determining the fitness and suitability of all Banjo and other products sold by Banjo for the purposes and applications for which they are used, including the ability of products to satisfy applicable health, safety and environmental standards and requirements, compatibility of products with chemicals and other substances, and compatibility of products with conditions of actual use, including pressures and temperatures. Field testing by Customer under conditions of actual use is recommended prior to using a product for a particular purpose or application.

Banjo may make design and other product changes at any time without notice.

All patents and other intellectual property rights in relation to Banjo products remain the sole and exclusive property of Banjo.

Notwithstanding anything to the contrary, Banjo shall not be liable for any delay in performance or inability to perform that is directly or indirectly attributable to or caused by any circumstance or event beyond its reasonable control, including, but not limited to, war; riot; civil disturbance; act of terrorism; accident; sabotage; theft; malicious damage; confiscation; nationalization; embargo; compliance with law, rule, regulation or governmental or regulatory order or directive; act of government or authority; interruption, shortage or restriction in transportation, power, utilities, materials, parts or components; damage or destruction of facilities or equipment; natural disaster; fire; explosion; flood; storm; strike; lockout; labor dispute; labor shortage; epidemic or other widespread illness, or breach or default of suppliers or subcontractors.

Products and related technical information, data, documents and materials are subject to export controls under U.S. Export Administration Regulations and Department of the Treasury embargo regulations. Customer shall strictly comply with all such export controls and shall fully cooperate with Banjo in any official or unofficial investigation, audit or inspection that relates to any of such controls, and shall not export, re-export, divert or transfer, directly or indirectly, any products or related technical information, data, documents and materials to any party or destination or for any use that is subject to an embargo or otherwise prohibited pursuant to such controls, unless Customer has obtained all required U.S. governmental and regulatory approvals, authorizations and licenses. Banjo shall have the right to refuse to ship a product at any time at its sole discretion if it believes the shipment may be made or diverted to a prohibited party or destination or for a prohibited use or a required approval, authorization or license has not been obtained.

Quotes, orders, acceptances and these Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States and the State of Indiana, and the rights, liabilities and obligations of Banjo and Customer shall be determined under the laws of the United States and the State of Indiana. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Banjo shall have the right to modify these Terms and Conditions at any time in its sole discretion. No course of dealing between Banjo and Customer shall operate to modify or waive any of the provisions of these Terms and Conditions.

Other terms and conditions may apply only if and to the extent specifically set forth and agreed to in writing by Banjo.